Job Description

Join Our Purpose - Feeding the Future  

Nutreco is a member of the SHV family, and we are committed to 'Feeding the Future' through sustainable and innovative practices. Nutreco has two business lines: Skretting is a leading global provider of innovative aquafeed solutions, revolutionizing aquaculture for a sustainable future. Trouw Nutrition specializes in animal nutrition and is committed to advancing livestock health and productivity through cutting-edge solutions. 

Trouw Nutrition is seeking an exceptional Customer Service Representative for a Maternity Leave Contract (12 months+) in Lethbridge, Alberta. 

About The Role:  As a Customer Service Representative, you will manage orders and provide coordination with our independent and key account customers about products and delivery options.

Responsibilities: 

• Order processing and data management 

• Sales team support

• Customer relationship management

Skills and Expertise:

• Ability to multi-task/Strong organizational skills

• Customer service mindset

• Excellent interpersonal and communication skills

• Strong computer skills (Word, Excel, ERP)

Qualifications: 

• Relevant combination of work and educational experience

• Knowledge of agriculture industry is an asset

• Post-secondary education preferably with a focus in Agriculture or Business

Expectation from the Role: 

• This is a full-time, onsite maternity leave contract with an expected end date of January or February 2026.

• Must be a team player

Why you Will Love Working with Us 

Global Benefits:  

• Be part of our sustainable mission with opportunities to grow within Nutreco, Skretting, Trouw Nutrition and the broader SHV group  

• Embrace our culture of diversity and inclusion, where we respect and value everyone  

Local Benefits:  

• Competitive health benefits - Medical/Dental/Vision/HSA, that start on Day 1!

• 15 vacation days to start (tiered) 

Next Steps:  

We value a seamless candidate experience and will review your application within five (5) business days.  We appreciate your interest in joining our mission to innovate and sustainably shape the future of food production. Thank you for choosing a career with us and sharing your ambition to “Feed the Future!”  Final candidates who are being considered for the position will be required to undergo a criminal background check.  

Please note that candidates applying for Canadian job openings must be independently authorized to work in Canada without sponsorship.  

We are committed to employment equity and encourage applications from qualified individuals, including women, Indigenous peoples, persons with disabilities, and members of visible minorities. 

Our corporate values FEED your career: Passion | Inclusivity | Integrity | Trust | Curiosity. These values are engrained into our core and shape everything we do.  

#SPTN