Job Description

JOB CONTEXT

The IBP, Supply & Demand Planning Manager is accountable for the management of the IBP, Customer Service, Supply & Demand Planning process, ensuring demand is fulfilled in accordance with customer request and specification, contributing to achieve the Opco/BU strategy and defined business targets. This is one of the essential supply chain positions for an Opco/BU, governed by policies and frameworks established by the Centre of Excellence (CoE) on global level.

The IBP, Supply & Demand Planning Manager level depends on the size of the organization that he Supply Planning Manager manages, which is aligned with the scope and complexity of the site / OpCo (number of plants / 3rd party manufacturing / production lines, customers, throughputs / capacities and size of the product portfolio).

The Supply & Demand Planning Manager supervises the Supply & Demand Network Planner(s), Production Planner(s) and Material Planner(s)

Depending on the size of the organization this role is combined with the role of IBP lead. Driving the weekly and monthly IBP processes to ensure that the Supply Plans are realistic and escalate problems, should they arise.

The Supply & Demand Planning Manager is accountable for the management of the Demand Planning process, contributing achieving the Opco/BU strategy and defined business targets. This is one of the essential supply chain positions for an Opco/BU, governed by policies and frameworks established by the Centre of Excellence (CoE) on a global level.

Depends on the size of the organization that the Supply & Demand Planning Manager manages, it is aligned with the scope and complexity of the market / OpCo (number of customers and size and complexity of the product portfolio).

The Supply & Demand Planning Manager supervises the Supply & Demand Planner(s).

Depending on the size of the organization this role is combined with the role of IBP lead. Driving the weekly and monthly IBP processes to ensure that the Supply & Demand Plans are realistic and escalate problems, should they arise.

KEY ACCOUNTABILITIES

Opco/BU Supply & Demand Strategy

• Provide input to the Supply Chain strategy and Opco/BU IBP strategy
• Develops and ensure execution of the Supply & Demand strategy for the own Supply Chain department in order to improve supply excellence
• Develop and ensure execution of the Plan policy for the own remit in line with the overall Supply Chain strategy
• Contribute pro-actively to the strategic planning process (>15 months horizon)
• Defines strategy for new businesses by analysing the latest trends and developments in the market and translating this to the own department
• Lead and drive the demand segmentation process.

Integrated Business Supply & Demand Planning

• Aligned with Plant/Operations and third-party suppliers, co-drive the execution of the IBP process (operational and tactical horizon), organize all meetings according to the Nutreco standards, support and facilitate the Financial Forecasting Process
• Participate, prepare, facilitate and lead assigned Supply meetings according to IBP standards
• Prepare scenario decision documents for IBP process
• Balance demand and supply in the most optimal way in terms of volume, revenues, costs, and margin and develop scenarios for decision making.
• Provide procurement, supply points and logistics departments with production plans in line with service levels, inventory, production parameters, targets and guidelines
• Provide the commercial organisation with approved plans to fulfil demand
• Optimize and implement changes to the supply network of the Opco/BU, in line with targets and guidelines (focus on OTIF and EBIT improvement), while understanding the impact for supply points connected to the network. Manage supply planning resources (capacity, critical materials, human resources) strategy & development for the IBP

     Integrated Business Supply Planning

• Sustainably effectuate the Nutreco Planning and IBP processes for Opco/BU, maintain and continuously improve towards achieving a mature IBP process & cycle in cooperation with procurement and formulation teams.
• Lead the monthly IBP cycle for the Opco/BU resulting into One Plan, balancing demand & supply for a minimal 15 months’ horizon. Make sure all involved in the process have a cross functional understanding and knows their role and responsibility (RACI)
• Determines targets and ensure realization of performance regarding cost, quality and performance for planning & IBP activities (KPI set)
• Ensures the relevant plan parameters and required master data are up to date, well configured and reviewed on a regular basis representing the requirements of the market(s)

Integrated Business Demand Planning

• Sustainably effectuate the Nutreco Planning and IBP processes for Opco/BU, maintain and continuously improve towards achieving a mature IBP process & cycle in cooperation with procurement and formulation teams.
• Lead the monthly IBP cycle for the Opco/BU resulting into One Plan, balancing demand & supply for a minimal 15 months’ horizon. Make sure all involved in the process have a cross functional understanding and knows their role and responsibility (RACI)
• Determines targets and ensures realization of performance about cost, quality and performance for planning & IBP activities (KPI set)
• Ensures the relevant plan parameters and required master data are up to date, well configured and reviewed on a regular basis representing the requirements of the market(s)

Demand Planning

• Develops and ensure execution of the Demand Planning strategy to improve demand excellence.
• Leads the Demand Planning cycles, collaborates actively internally (Sales & Marketing) and with Customers driving for high Forecast Accuracy and low Bias

• Supervise and consolidate the Opco’s/BU’s unconstrained (or agreed upon constrained) demand plans from the demand planners into the Opco/BU IBP demand plan as input for the IBP Demand and Supply Network Plan
• Supervise Opco’s/BU’s Account Review and Demand Review meeting(s)
• Communicate/report to the demand planners and commercial teams’ decisions/constraints from the IBP cycle and drive the related actions to take place in the organisation
• First point of contact for the commercial organization (Sales, Marketing, Species teams, Key Account team) for the operational and/or tactical planning horizon
• Understand the impact of business dynamics (NPD/NPI, EOL, promotions, events, seasonality, tenders, contracts) in the demand plan
• Understand, apply and maintain Opco’s/BU’s priority rule book (product & customer) based on input from Species, Key Account team and/or commercial teams (sales, marketing and formulation) and manage in case of e.g. constraints and matching of demand & supply

Supply Planning

• Manage team responsible for preparing and optimizing the operational and tactical planning for the assigned supply network (internal and external capacity); by balancing demand, inventory and production and packaging capacity, identify constraints and opportunities as input for IBP and acquire agreement with the assigned supply points on the supply plan (tactical, operational as well as day to day (local) execution)
• Responsible for production planning, (raw) materials planning and intra- supply planning.
• Drive the execution of the S&OE process (operational), organize all meetings according to the Nutreco standards.
• Responsible for ensuring that Planning Parameters within the ERP system are regularly reviewed and maintained by the team with clear ownership and accountability within the team.
• Responsible for making day-to-day decisions, where planning conflicts occur (E.g insufficient capacity for multiple orders) and where relevant, escalating for resolution to the Regional Supply Chain Manager.
• Provide the supply points with a realistic and attainable planning, in line with the identified guidelines and constraints.
• Discuss yearly maintenance plans with the plants
• Develop relationships of trust with both internal & external parties, e.g. suppliers
• Communicate/report to the supply planners and commercial teams' decisions/constraints from the IBP cycle and drive the related actions to take place in the organisation
• First point of contact for the commercial organization (Sales, Marketing, Species teams, Key Account team) for the operational and/or tactical planning horizon
• Understand the impact of business dynamics (NPD/NPI, EOL, promotions, events, seasonality, tenders, contracts) in the supply plan
• Understand, apply and maintain Opco’s/BU’s priority rule book (product & customer) based on input from Species, Key Account team and/or commercial teams (sales, marketing and formulation) and manage in case of e.g. constraints and matching of supply & supply

Customer Service

• Manage a large customer service area, planning and organizing activities within the area in order to meet customer service standards. Likely to be working through a team of managers and supervisors. 

Inventory & Working Capital Management

• Define and implement inventory and replenishment targets and apply inventory segmentation effectively.
• Manage the team that is responsible for the inventory processes and ensure that inventory covers the projected demand (correct DIO for RM and FG)
• Manage and optimize working capital in line with the agreed targets according to the inventory management guidelines, replenish relevant warehouses (in line with targets), follow up on aging stock and obsoletes and acquire agreement with demand, procurement, and logistics (day-to-day contact and fixed meeting structure)

Quality / HSE Compliance

• Assures that all activities and operations are executed in line with HSE / Quality rules, regulations, procedures, instructions, guidelines, and promotes awareness thereof, including addressing anomalies to others

KEY PERFORMANCE INDICATORS

• Delivery On Time In Full (OTIF)
• Capacity utilization of the network
• Forecast Accuracy RMR/RMN
• Product portfolio, # articles and formulations
• IBP Maturity level
• Inventory levels (days / value) / Working capital (Inventory volume targets)
• Waste
• Raw Material stock-outs
• Finished Goods stock-outs
• Compliance with quality / HSE / environment standards
• Performance against annual plan and budget

QUALIFICATIONS AND EXPERIENCE

• University degree in the field of supply chain, operations, economics, technical engineering or similar,
• You have at least 5 years of work experience in a comparable or relevant position including Demand, Supply and planning (IBP) in the animal feed industry or any other industry such as FMCG or pharma
• A valuable experience in Customer services, Scheduling, Logistic, Manufacturing or sales is a plus
• Excellent knowledge and expertise in ERP tools in both in term of functionality and usage. Microsoft Office (in particular of MS Excel) is a requirement and knowledge of Infor M3 are desirable
• Excellent communication and negotiation skills, know how to convince and persuade, and always maintain a constructive, trusted relation with your stakeholders
• Fair understanding of Manufacturing challenges and manufacturing performance leverage
• Able to demonstrate strong numerical capability with a passion for detailed analysis
• An inquisitive approach, able to identify risks and opportunities for appropriate follow up
• English + additional language eventually
• Excellent track record in managing/leading Supply Planning experts